These legal terms set out how fg66 operates your account, handles your data, and what applies when you use our services in Malaysia. Access to fg66 depends on local law and is available only where permitted in your region.
Touch 'n Go eWallet Covered
DuitNow Transactions Included
Account Data Policy
Malaysia Region Terms
POLICY SCOPE TERMS
How Our Legal Framework Applies to You
Our legal framework covers everything connected to your fg66 account — how your personal details are collected, how your transaction records are stored, and what happens when you contact our support team. When you use Touch 'n Go eWallet, DuitNow, or FPX to fund your account, those transaction records form part of your account history and fall within this policy's scope. We do not share your payment details with third parties outside the processing chain required to complete a transaction. Your account profile — the email, contact number, and wallet details you registered — is held under this policy and can be reviewed through your account dashboard after login. We update these terms when our services change in ways that affect your rights. The current version is always shown on this page. If a section of these terms conflicts with local law in your region, the local law takes effect for that section only; the rest of the policy remains in force. Any question about how a specific term applies to your account can be directed to our support team through the contact paths listed in the support section below.
Touch 'n Go eWallet
Deposits and withdrawals through Touch 'n Go eWallet are recorded in your transaction history and covered under our data retention policy. You can view these records in your account dashboard at any time after login.
DuitNow
DuitNow transfers to and from your account are logged and held in line with this policy. If you spot a discrepancy in a DuitNow record, raise it through our support channel and we will review it within the process set out here.
FPX
FPX online banking transactions are part of your account record. Our retention policy applies to these entries in the same way as all other payment methods linked to your account.
WHAT THIS COVERS
Where This Policy Applies and What It Includes
Not every part of your experience on fg66 falls under the same policy section. This breakdown shows what sits inside and outside our direct legal responsibility, so you know exactly who to contact when something comes up.
Account Access and Login
Your login credentials, session records, and account settings are fully within this policy. If you need to update your details or raise an access issue, do it through your account dashboard or our support line.
Payment Transactions
Transactions made through Touch 'n Go eWallet, DuitNow, and FPX are covered here. Third-party wallet providers operate under their own terms; our policy covers only the record we hold on our side.
Site Content and Games
Game content supplied to fg66 by studios falls under separate content agreements. Our policy covers your interaction records and account data, not the game mechanics or rules set by studios.
Third-Party Services
Links to external sites or services from fg66 pages are not covered by this policy. Once you leave fg66, the terms of the third-party site govern your session there.
YOUR ACCOUNT RIGHTS
Practical Steps You Can Take Under This Policy
You have four clear actions available to you under this policy. First, you can review your account data — your profile details, transaction history, and session records — directly from your dashboard after login. Second, if any detail on your account is wrong, you can correct it through the account settings page; fields that cannot be changed self-service can be updated by contacting support with a description of the correction needed. Third, if you have a question about how this policy applies to your specific situation, send it to our support team and we will respond with a plain explanation. Fourth, if you want to request changes to how your data is handled — for example, asking us to remove a record that is no longer needed — you can submit that request through the support contact path below. Availability of these actions depends on local law and the eligible region you access from.
Review Your Records
Open your account dashboard after login to see your full transaction history, profile data, and session log. Everything fg66 holds on your account is visible there.
Correct Account Details
Update your contact number, email, or wallet details in account settings. For fields locked from self-service editing, contact support with the specific change you need.
Raise a Policy Question
Send your question to our support team through live chat or email. We aim to give a plain, specific answer rather than a generic policy reference.
Request a Data Change
If you want a record reviewed or removed, submit the request through our support channel with your account reference. We will confirm the outcome in writing.
POLICY CONTACT PATHS
Reach Our Team for Legal and Account Help
Our support team handles legal queries, account data questions, and policy clarification requests. Three contact paths are open to you — choose the one that fits how you prefer to communicate.
Live Chat
Open live chat from any page on fg66. Our team responds in plain English and can address account-specific policy questions during your session.
Email Support
Send a detailed query to our support email address shown in your account dashboard. Email is the preferred route for formal data or policy requests that need a written response.
Account Dashboard
Log in to access your account dashboard, where policy-related records, transaction history, and support request status are all visible in one place.
HOW WE HANDLE DATA
Data Handling, Cookies, and Account Security at fg66
Four areas cover how fg66 manages the information connected to your account and your sessions on our platform.
Data Storage and Retention
Account profile data and transaction records are held for the period required under the applicable policy and local regulations. The retention schedule for your specific data type is shown in your account dashboard after login. When retention periods expire, data is removed from active records.
Cookies and Session Tracking
fg66 uses session cookies to keep you logged in and preference cookies to remember your display settings. No cookies are used to build profiles for third-party advertising. You can manage cookie preferences through your browser settings at any time.
Account Security Practices
Your account is protected by the authentication method you set at registration. If you believe your credentials have been compromised, update your password immediately through account settings and contact our support team to flag the session for review.
Policy Update Process
When this policy changes in a way that affects your rights, we update this page and note the effective date at the top of the document. The current version is always what applies to your account. Contact our support team if you want to understand what changed between versions.
LEGAL FAQ
Common Questions About Our Policy and Your Rights
These are the questions we get most often about how our legal policy works and what it means for your account on fg66.
What personal data does fg66 hold on my account?
We hold the details you provided at registration — your email address, contact number, and linked wallet identifiers such as your DuitNow or Touch 'n Go eWallet reference. Transaction records and session logs are also stored. You can see everything in your account dashboard after login.
How do I correct wrong information on my account?
Most profile fields can be updated directly in your account settings page after login. If a field is locked — such as the registered email — contact our support team with the specific correction. We will verify the request and apply the change to your account record.
Does this policy cover my Touch 'n Go eWallet and DuitNow transactions?
Yes. Transactions processed through Touch 'n Go eWallet, DuitNow, and FPX are logged as part of your account history and covered by our retention and data policy. The third-party wallet provider's own terms also apply on their side of the transaction.
Who do I contact if I have a question about how my data is used?
Send your question to our support team via live chat on fg66 or through the email address shown in your account dashboard. We respond with specific answers about your account, not generic policy excerpts. For formal requests, email gives you a written record of our response.
Can I request that fg66 delete a record from my account?
Yes. Submit a deletion request through our support channel with your account reference and the specific record you want reviewed. We will confirm whether the record is eligible for removal under current policy and local law, and notify you of the outcome in writing.
Does access to fg66 depend on where I am in Malaysia?
Access to fg66 and its services depends on local law and is available only in eligible regions where local law permits. If you have questions about eligibility in your specific location, contact our support team for clarification based on your account region.